Returns & Exchanges

At Department, we want to ensure your gear is a perfect fit for your performance needs. If you are not completely satisfied, you can return or exchange your items within 30 days of purchase.

Return Process

  • 1.
    Initiate Your Request

    Visit our online portal and enter your order number and email address to select the sports gear you wish to return.

  • 2.
    Pack Your Gear

    Place the items in their original packaging with all tags attached to ensure the equipment remains in brand-new condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.